Cluster Manager Job

Company Overview

Reliance Retail is India's largest, fastest growing, and most profitable retailer with a diversified omni-channel presence. We focus on providing consumers with superior quality products and an unmatched shopping experience while enhancing financial income and job security for millions of Indians.

Job Overview

Senior Cluster Manager role with 7 to 10 years of experience in the retail industry. Full-Time position located in Indore.

Qualifications and Skills

7 to 10 years of experience in retail management with a proven track record of success
Strong strategic planning and analytical thinking skills
Expertise in store operations, P&L management, and driving business goals
Experience in shrinkage control and a customer-centric approach
Ability to lead and motivate store teams for performance excellence
Proficiency in visual merchandising techniques and enhancing store aesthetics
Must be handling retail operations of premium last format stores
Ensure 100% knowledge and Adherence to SOP in all stores
Conduct and drive cluster Audit as per norms
Control shrinkage within specified norms
Train in VM, SOPs, Customer Service and Product knowledge

Roles and Responsibilities

Lead and manage a cluster of stores to drive business growth and profitability
Develop and implement strategic plans for cluster expansion and revenue generation
Ensure effective store operations, shrinkage control, and P&L management within the cluster
Focus on customer centricity and excellent service delivery across stores
Drive visual merchandising initiatives to enhance the shopping experience for customers

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.