As a Client Service Executive at Event Chakra, you will be responsible for ensuring exceptional client interaction and maintaining strong client relationships. Your role will be crucial in delivering top-notch event experiences for our clients.
Key responsibilities:
1. Act as the main point of contact for clients, addressing their inquiries and concerns promptly and professionally.
2. Build and nurture strong relationships with clients to understand their needs and preferences.
3. Collaborate with internal teams to ensure seamless execution of events and exceed client expectations.
4. Identify opportunities for upselling and cross-selling event services to maximize client satisfaction and revenue.
5. Monitor client satisfaction levels and proactively address any issues to maintain high customer retention rates.
6. Develop and implement client service strategies to enhance overall client experience and loyalty.
7. Stay updated on industry trends and competitor activities to provide insights for continuous improvement.
If you are a proactive and client-focused individual with excellent communication and problem-solving skills, join us in creating unforgettable event experiences for our clients at Event Chakra. Apply now and be a part of our dynamic team!
1. Candidates with minimum 1 years of experience.
Annual CTC: ₹ 3,00,000 - 3,50,000 /year
Event Chakra is recognized as a one-stop solution for all kinds of events like weddings, social & corporate events, institutional events, celebrity concerts, fashion shows, birthdays and anniversaries, etc. with a focus on specialized events and destination management. Our expertise includes wedding planning & destination weddings, corporate events, entertainment, special events, photography, and luxury catering services.
