As a 'Client Service Executive' at Enseur, you will be at the forefront of our marketing efforts, ensuring that our clients receive top-notch service and support. Your role will involve using your knowledge of marketing to effectively communicate with clients, both verbally and in writing. Proficiency in English is a must, as you will be responsible for engaging with clients through various channels. Additionally, your skills in MS Office will come in handy as you manage client accounts and track progress.
Key Responsibilities:
1. Cultivate strong relationships with clients, understanding their needs and providing solutions.
2. Collaborate with the marketing team to develop strategies that meet client objectives.
3. Communicate with clients through phone, email, and in-person meetings, ensuring clear and effective communication.
4. Manage client accounts, keeping track of progress and delivering regular updates.
5. Assist in the creation of marketing materials and campaigns, showcasing our services to clients.
6. Analyze client feedback and suggest improvements to enhance the client experience.
7. Stay updated on industry trends and developments, providing valuable insights to clients and the team.
8. Should have basic knowledge about the corporate event industry.
If you are passionate about marketing, excel in client service, and are looking for a dynamic role in a fast-paced environment, we want to hear from you! Join us at Enseur and be a key player in our success.
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)MarketingMS-Office
