As a Client Relationship Executive at Book My Agency, you will play a crucial role in building and maintaining strong relationships with our clients. Your expertise in client relationship management, compensation management, CRM, and performance management systems will be essential in ensuring our clients are satisfied and their needs are met. Your skills in prioritization, problem-solving, and product management will be put to the test as you navigate the dynamic world of client services.
Key responsibilities:
1. Cultivate and maintain strong relationships with clients to ensure their needs are understood and met
2. Manage compensation structures and ensure clients are satisfied with the services provided
3. Utilize CRM systems to track client interactions and maintain accurate records
4. Implement performance management systems to monitor client satisfaction and address any issues promptly
5. Prioritize tasks and effectively manage time to meet client demands and deadlines
6. Utilize problem-solving skills to address client concerns and find solutions that meet their needs
7. Collaborate with the product management team to ensure that client feedback is incorporated into product development and improvement processes
If you have a passion for client services and a strong background in client relationship management, this is the perfect opportunity for you to shine and make a real impact at Book My Agency. Join us in delivering exceptional service and building lasting relationships with our valued clients.
1. Those who are from or open to relocate to Faridabad, Delhi, Ghaziabad, Gurgaon, Greater Noida, Noida and neighboring cities
๐๐๐ฅ๐๐๐ฅ ๐๐ฅ๐ข๐ช๐ง๐ ๐ข๐ฃ๐ฃ๐ข๐ฅ๐ง๐จ๐ก๐๐ง๐๐๐ฆ
๐๐ผ๐บ๐ฝ๐ฒ๐๐ถ๐๐ถ๐๐ฒ ๐๐ผ๐บ๐ฝ๐ฒ๐ป๐๐ฎ๐๐ถ๐ผ๐ป ๐ฃ๐ฎ๐ฐ๐ธ๐ฎ๐ด๐ฒ: We offer a competitive salary along with a performance-based incentives structure that rewards your achievements and contributions to our business growth.
๐ฃ๐ฎ๐ถ๐ฑ ๐ง๐ถ๐บ๐ฒ ๐ข๐ณ๐ณ: Enjoy a well-deserved break with paid leave benefits, including Sundays off and two Saturdays off every month.
๐ฅ๐ฒ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐ ๐ฆ๐ฎ๐๐ถ๐ป๐ด๐ ๐ฃ๐น๐ฎ๐ป: Plan for your future with our retirement savings plan, helping you build financial security for the half yearly basis.
๐ฃ๐ฟ๐ผ๐ณ๐ฒ๐๐๐ถ๐ผ๐ป๐ฎ๐น ๐๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐ ๐ข๐ฝ๐ฝ๐ผ๐ฟ๐๐๐ป๐ถ๐๐ถ๐ฒ๐: Enhance your skills and advance your career with access to professional development opportunities, including training programs focused on:
- Lead Generation Mastery
- Client Engagement Strategy
- Advanced Presentation Techniques
- World-Class CRM Utilization (e.g., HubSpot, LinkedIn Sales Navigator, Salesforce, etc.)
- Client Communication Excellence
- Client Onboarding Mastery
- Advanced Collaboration Skills
- Sales Strategy Development
- Professional Pipeline Management
- IT Services Knowledge for Enhanced Client Solutions
- Advanced Project Management, including roadmap and funnel creation
- Client Segmentation Mastery
- Customer Retentionย Strategies
Annual CTC: โน 2,00,000 - 7,00,000 /year
Book My Agency is a leading provider of comprehensive digital marketing solutions tailored to meet the unique needs of businesses across various industries. With a team of skilled professionals and cutting-edge technology, we strive to deliver measurable results and maximize our clients' online presence.
