NoBrokerHood started in the year 2018, aimed to make life more convenient and secure for residents in any housing society. NoBrokerHood offers a plethora of services and features which enable its customer, as a user, to manage multiple activities inside residential buildings, housing societies, and gated communities. From finding domestic help to monitoring visitor entry and maintenance or utility bill payment, it's all done from your phone. It also further strengthens the safety of your society by keeping visual and digital records of all entries and exits - accessible anytime and anywhere - and automates staff entry through a facial recognition or biometric process.
Key responsibilities:
1. Maintaining & sustaining a long-term relationship with every on-boarded apartment owner in a particular geographical region or territory assigned to him
2. Working on payment collection, documentation verification, on-boarding of clients, installation of application, and managing the society will be the KRA
3. Working on post-sales support and escalation management
4. Farming & up-selling on-boarded clients with respect to better plans and benefits
5. Educating every client about new plans/features/offers as when raised by Nobroker.com
6. Retaining every account through successful renewals on completion of the subscription period
7. Acting as client relationship manager and escalation manager
8. Growing the overall revenue portfolio through the referral matrix
Skills & Requirements:
1. Excellent communication and interpersonal skills
2. Should be proficient in English and Hindi language plus the regional language is a must
3. DL is mandatory, should know to ride, and should have a two-wheeler
4. Should have an interest in fieldwork
5. Should be comfortable working on weekends, with a week off between Monday and Thursday
6. Should be comfortable with the morning shift
7. Effective presentation and negotiation skills
8. Hands-on MS Office, Excel, Word, PPT, etc.
9. Graduated candidates who have a two-wheeler and driving license only can apply
Note:
1. Travel allowance will be provided
2. Android phone with sim and laptop will be provided if needed for the role
NoBrokerHood was founded by IIT Bombay, IIT Kanpur, and IIM Ahmedabad alumni in 2018 which is the sister concern of NoBroker.com. Our founders Akhil Gupta, Amit Kumar Agarwal, and Saurabh Garg understood the need to have a tech-enabled visitor and community management system, that aims to make life convenient, hassle-free, and secure for the residents of a gated community.
What is NoBrokerHood? NoBrokerHood is a smart visitor, society, and accounting management system. NoBrokerHood also helps manage all your residential complex needs such as complaint management, amenities management, payments, billing, accounting, and more. To say in short it's a SAAS-based software to cater to the needs of the gated community.