As an associate telecaller, you will be responsible for guiding and assisting clients through the education loan application process. Your primary objective will be to ensure that clients have a smooth and stress-free experience when applying for education loans. You will also be required to provide expert advice on loan eligibility, documentation, and loan repayment options.
Key responsibilities:
1. Provide excellent customer service to clients who are interested in applying for an education loan
2. Assist clients with filling out loan application forms and provide guidance on the documentation required
3. Evaluate client eligibility for education loans and advise clients on suitable loan options
4. Ensure that clients have a clear understanding of loan repayment options and the associated terms and conditions
5. Communicate with banks on behalf of clients to expedite the loan application process
6. Stay up-to-date with changes in loan policies and procedures to provide accurate information to clients
7. Meet individual targets and contribute to the achievement of team goals
8. Maintain accurate records of all client interactions and loan applications
If you are passionate about helping students achieve their dreams of studying abroad and have the necessary skills and experience, we encourage you to apply for this exciting opportunity.
Strong communication and interpersonal skills
Excellent analytical and problem-solving abilities
Ability to multitask and work under pressure in a fast-paced environment
Attention to detail and accuracy in maintaining records
Familiarity with loan application procedures and documentation requirements
Ability to work independently as well as part of a team
Annual CTC: ₹ 2,16,000 - 2,40,000 /year
Annual CTC breakup:
1. Fixed component: 90%
2. Variable component: 10%
GyanDhan is on a mission to equalize and expand access to higher education. Founded by IITians with 10+ years of experience in financial markets, GyanDhan is a student-friendly education loan marketplace focused on studies abroad. Since launching operations in May 2016, GyanDhan has helped 2000+ students finance their studies abroad with over 700 crores in education loans. GyanDhan has been featured in leading newspapers, such as Times of India, Hindustan Times, etc., and backed by Sundaram Finance.
