Telecalling Work From Home Internship

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Actively hiring
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 15,000 /month
APPLY BY
16 Sep' 24
Posted 3 weeks ago
Internship
358 applicants

About the work from home job/internship

Key Responsibilities:

*Handle 150-200 incoming customer calls per day and provide accurate, satisfactory answers to their queries and concerns.
*Assist with troubleshooting and resolving customer issues.
*Maintain detailed and accurate records of customer interactions.
*Collaborate with the team to identify and suggest areas for improvement.
*Provide feedback on processes and customer experiences to help improve our service.

Requirements:

*Comfortable with rotational shifts and rotational week offs.
*Own a laptop and have a stable Wi-Fi connection along with a separate business number
*Excellent communication and interpersonal skills.
* Hindi & English (Read, write & understand) is mandatory.
*Strong problem-solving abilities and a customer-focused mindset.
*Ability to handle stressful situations calmly and efficiently.
*Basic computer skills and familiarity with CRM software is a plus.
*A proactive attitude and eagerness to learn.

What We Offer:

*Gain hands-on experience in customer support.
*Work in a supportive and collaborative environment.
*Opportunities for professional development and mentorship.
* The internship will on a Full-time devotion basis (9 hours shift)
*Potential for future full-time employment based on performance.

Skill(s) required

Effective Communication English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 4th Sep'24 and 9th Oct'24

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate Letter of recommendation

Number of openings

6

About Arcatron Mobility Private Limited

Arcatron Mobility Private Limited is creating innovative devices to enhance the lives of the elderly and mobility-impaired individuals. We are dedicated to uniquely addressing unmet needs. Our mission is to 'use technology to empower our consumers to lead a more active and safer lifestyle'.
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Hiring since March 2023
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