Telemarketing & Back Office Executive Internship

Selected intern's day-to-day responsibilities include:

1. Contact businesses/institutions by telephone to promote products and services Solicit orders for goods and services over the telephone
2. Explain the product or service to potential customers
3. Adjust scripted sales pitch to meet needs of specific individuals
4. Record customer details including reaction to the product or service offered
5. Receive requirement details over the telephone
6. Input order details into the computer system
7. Confirm orders placed with field sales representatives
8. Obtain contact details of potential customers from sources including telephone directories and purchased lists
9. Schedule appointments for sales staff to meet prospective customers
10. Contact customers to follow up on initial interaction
11. Scheduling events, and organizing meetings and appointments
12. Preparing reports on competitor product analysis
13. Preparing customer balances and reconciling accordingly

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