Customer Success Assocaite Internship

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Actively hiring
Customer Success Assocaite
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 10,000 /month
APPLY BY
3 Oct' 24
Posted 2 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Assist in managing and developing customer relationships by providing timely and effective communication through various channels.
2. Help resolve customer issues by identifying root causes, providing solutions, and following up to ensure customer satisfaction.
3. Work closely with the customer success team to identify trends and issues to improve customer satisfaction and retention.
4. Assist in tracking and reporting customer success metrics to measure the effectiveness of our customer success efforts.
5. Help develop and deliver training and onboarding materials to ensure customers are successfully using our products or services.

Perks:

1. Exposure to the SaaS sector in a fast-growing startup.
2. Hands-on experience in customer relationship management.

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 14th Sep'24 and 19th Oct'24

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Candidate should be fluent in English, Hindi and Tamil (optional).

Perks

Certificate Flexible work hours Informal dress code 5 days a week Free snacks & beverages

Number of openings

1

About Snippt

Fieldproxy is the primary product of Snippt. Fieldproxy is a no-code workflow tool that lets anyone with a field team quickly build applications to efficiently manage their field operations. We are a VC-funded startup and backed by some of the leading venture funds & angels in India & the US.
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