Are you a skilled communicator with a knack for problem-solving and negotiation? Shri Genesis Software Solutions is seeking a Telecalling intern who is proficient in spoken English to join our dynamic team! As a Telecalling intern, you will have the opportunity to enhance your communication skills while providing excellent customer service.
Key Responsibilities:
1. Conduct outbound calls to potential clients to introduce our services and products.
2. Handle incoming calls from customers and provide timely and accurate information.
3. Assist in resolving customer complaints and issues to ensure customer satisfaction.
4. Collaborate with the sales team to schedule appointments and follow up on leads.
5. Maintain a database of customer information and update records as needed.
6. Participate in training sessions to improve communication and negotiation skills.
7. Adhere to company policies and procedures to ensure a professional and positive customer experience.
If you are a proactive and enthusiastic individual looking to gain valuable experience in customer service, apply now to join our team at Shri Genesis Software Solutions!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 27th Mar'24 and 1st May'24
3. are available for duration of 3 months
4. have relevant skills and interests
We are a well-known and respected IT services company with clients all around the world. The service categories include those that can redefine and affect our clients' business core. Our team of specialists uses the most up-to-date and updated market technology to provide high-quality onsite services to our clients. This covers software development for end-users on a variety of software and hardware platforms.
Shri Genesis Software Solutions is a leading custom web design, web development, custom software, and mobile application supplier. We work hard to ensure that you get the best deal possible on website design, mobile applications, and software services. Choose Shri Genesis Software Solutions if you want high-quality services with comprehensive after-sales support.
