1. Oversee all company social media (Facebook, Twitter, Instagram, Youtube, Linkedin, etc.) accounts
2. Develop engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages
3. Coordinate social media messaging with advertising departments, brand managers, and quarterly or seasonal company goals
4. Manage social media team members, including copywriters and other content creators, by overseeing their work and offering guidance or direction
5. Audit and analyze social media presences, including digital advertising costs and returns
6. Analyze social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement
7. Interview, hire, and train social media team members
8. Work with other departments to develop social media timelines coinciding with new product releases, ad campaigns, or other brand messages
9. Monitor and develop reports on competitor activity within social media spaces
10. Create the content calendar
11. Research various creative and ad formats available on the social platforms
Skill(s) required
Digital MarketingEmail MarketingEnglish Proficiency (Spoken)English Proficiency (Written)Social Media Marketing
Almost every internet user is looking on the internet for the solution to her or his problems. Here we are, experts in customer relationship management, who create this team and train it to understand every voice irrespective of its uniqueness thereby enabling it to turn around perfectly within the shortest possible timeframe. Social networking platforms serve as the "online customer service centers" of the digital age, eliminating the need to wait in line. So, it is very important for a brand to get those thriving users connected with the right team, and hence "this team" is the key factor in building the client's reputation online. A user can just leave her/his concern and the rest is on the team. It will approach the user, coordinate, and will close the concern accordingly.