Project Management Internship

Selected intern's day-to-day responsibilities include:

a. Program Delivery:(Online & On Campus)
1. Complete ownership of program office activities covering all aspects of program delivery
2. Support all stakeholders to ensure that participant's learning outcomes are met, and a high level of satisfaction is maintained throughout the customer journey
3. Support in resolving queries of participants & parents
4. Sit throughout the Session and assist the Faculty. (Online & On Campus)

b. Planning & Execution:
1. Assist Project Manager in planning on-campus/off campus sessions, preparing schedules, evaluation, grading.
2. Identify and engage TA/mentors for the respective programs.
3. Monitor performance of participants and mentors and maintain various program trackers to ensure the program is running well in areas of responsibility and escalate cases as needed.
4. Collate learning material from faculty and upload to the LMS.
5. Ensure infrastructure and technology readiness during on-campus sessions and live online sessions on weekends and be available to ensure smooth operations and delivery.

c. CSAT:
1. Enable and execute the process for capturing customer satisfaction scores for all programs

d. Reporting:
1. Weekly updates of programs to project head and manager
2. Daily POC to Management

e. Openness and Willingness to Travel is a must: National & International. (expense will be taken care of by the company)
f. The Candidate Should own his/ her laptop. Also, comfortable with remote working, only if that option is available. Otherwise, this is work form office opportunity.

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