About the internship
Selected intern's day-to-day responsibilities include:
1. Manage the user lifecycle management pre & post-sales of users/learners
2. Maintain acceptable performance metrics such as quality, productivity, feedback, and attendance and prepare status/weekly and bi-monthly reports of users
3. Monitor and report on feedback, activity, and reviews of users
4. Respond to comments and user queries promptly
5. Attend to the questions, suggestions, and remarks from users via voice, chat, or email support
6. Manage the conduction of community activities
Skills Required:
1. Should have good interpersonal and communication skills
2. Those with prior experience in operations are preferred
3. Possess MS Excel skills
4. Ability to interpret customer engagement metrics
5. Experience in launching community initiatives or background in a support-related field
Skill(s) required
Effective Communication
MS-Excel
MS-Office
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 23rd Apr'24 and 28th May'24
3. are available for duration of 6 months
4. have relevant skills and interests
Perks
Certificate
Letter of recommendation
Informal dress code
Free snacks & beverages
Job offer
Number of openings
2
About CareerNinja
LearnTube by CareerNinja is a ZEE and NASSCOM-backed global, AI-driven product that transforms the scattered content of the internet and YouTube into bite-sized courses complete with a structured path, auto-generated assessments & peer interactions. We have 6 lakh learners upskilling on the platform, across 64 different countries & 2112 cities in India. LearnTube delivers this content in the form of 200+ skill courses in domains like tech, marketing, data science, and design. These courses are rated an awesome 4.8/5 & are delivered through an easy-to-use WhatAapp bot, a mobile, and a web app.
To aid our 100% placement support feature we have 900+ recruiting partners including brands like Amazon, Schbang, Foxymoron, Publicis media, Popxo, DU Times, and 900 others Latest press coverage: Wellfound (formerly Angelist) featured LearnTube on its latest coverage as a product that is looking for great teams, building great things in the top trending industries.
