Operations (Anti-Fraud Team) Intern

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Actively hiring
Operations (Anti-Fraud Team)

GetSimpl

Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 15,000-24,000 /month
APPLY BY
16 Feb' 23
Posted 3 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Call (outbound) the users to verify and validate the user account
2. Use and possess insights into the product & be well-versed with tools used by the calling team
3. Recommend anti-fraud processes / Ideas to improve the efficiency and effectiveness of the company's anti-fraud models
4. Conduct objective, fair, thorough, unbiased, and timely investigations into allegations of fraud, waste, or abuse committed by clients against our company
5. Review and research evidence/documents to analyze the overall fact pattern of the claim and synthesize data into a professional report with recommendations
6. Share analysis/reports of suspicious activity and risk management with managers regularly
7. Research required information using available resources
8. Provide customers with the organization's service and product information
9. Identify and escalate priority issues, and report to high-level management
10. Complete call notes and call reports as necessary and update them in the CRM
11. Record details of comments, inquiries, complaints, and actions taken
12. Work on other duties as assigned

Required:

1. Should be open to challenges and work with tight deadlines
2. Ability to identify any suspicious activity that includes fraud threats and infringement attempts in time

Skill(s) required

Effective Communication
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 2nd Feb'23 and 9th Mar'23

3. are available for duration of 6 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate 5 days a week Free snacks & beverages

Number of openings

5

About GetSimpl

Simpl is India's leading 1-tap checkout network meant to make payments invisible and money intelligent. It is committed to the simplification and democratization of digital transformation in the payments space.

As India's foremost consumer experience platform, Simpl is on a mission to empower merchants to build trusted relationships with customers, one transaction at a time. With more than 26,000+ available merchants and millions of trusted users pan-India, Simpl envisions creating an inclusive digital payment experience for India that empowers and fosters trust between merchants and their customers.

Simpl proves a full-stack solution for e-commerce conversion. It enables merchants to give customers 1-tap checkout, buyer protection, and a pay-later facility to allow them to feel safe and trusted when shopping online. Through Simpl, merchants can provide consumers with an easy, secure, and intuitive user experience.
Activity on Internshala
Hiring since July 2022
25 opportunities posted
1 candidate hired
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