Customer Service Internship

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Actively hiring
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 10,000 /month
APPLY BY
12 Jun' 23
Posted 3 weeks ago
Internship

About the internship

We are a D2C brand. We are seeking someone who is creative, detail-oriented, and can work in a fast-paced environment. The ideal candidate should be creative, self-motivated, and understand sales marketing strategies. If you are looking for an exciting opportunity to work in a dynamic and growing company, we encourage you to apply for this position.

Selected intern's day-to-day responsibilities include:

1. Responding to customer inquiries, issues, and complaints promptly and professionally via various communication channels such as phone, email, or live chat
2. Educating customers about the features, benefits, and usage of products/services offered by the company
3. Assisting customers with order placement, cancellations, refunds, and exchanges, ensuring accuracy and adherence to company policies and procedures
4. Identifying recurring customer issues or concerns and providing feedback to improve products, services, or processes
5. Keeping up-to-date with product knowledge, industry trends, and customer service best practices to enhance customer interactions

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken) MS-Excel MS-Office
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 29th May'23 and 3rd Jul'23

3. are available for duration of 3 months

4. are from or open to relocate to Ghaziabad and neighboring cities

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Informal dress code

Number of openings

3

About SND DIGITAL RETAILS LLP (StarAndDaisy)

Started in 2020, today StarAndDaisy is India's fastest-growing D2C brand in the baby care space. With a portfolio of over 300 products across 13 different categories of baby care, the brand offers the widest selection of premium choices for new-age parents. We also provide good learning opportunities for those who want to learn about e-commerce and D2C business.

www.staranddaisy.in
Activity on Internshala
Hiring since March 2023
47 opportunities posted
7 candidates hired
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