Customer Service/Customer Support Internship

Applications are closed for this internship. Click here to browse more internships.
Actively hiring
Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 9,000 /month
APPLY BY
4 Jan' 25
Posted 3 weeks ago
Internship with job offer

About the internship

Selected intern's day-to-day responsibilities include:

1. Assist in creating project plans and timelines
2. Track project progress and update status reports.
3. Organize and attend project meetings; take notes and circulate minutes
4. Help prepare presentation decks and documentation for client meetings.
5. Ensure client feedback is documented and communicated to the relevant team.
6. Conduct online research to gather market insights and trends relevant to the project.
7. Assist in drafting proposals and negotiating terms with client stakeholders.

Skill(s) required

Client Interaction Client Relationship Effective Communication English Proficiency (Spoken) English Proficiency (Written) Google Workspace MS-Excel MS-Office Project Management Time Management
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 5th Dec'24 and 9th Jan'25

3. are available for duration of 3 months

4. have relevant skills and interests

Other requirements

1. Demonstrate effective internet surfing skills to quickly find relevant information, research industry trends, and gather supporting data for projects.

2. Utilize ChatGPT proficiently for drafting emails, generating content ideas, summarizing reports, and solving common problems.

3. Collaborate efficiently using Google tools such as Docs, Sheets, and Drive for document management and teamwork.

4. Exhibit proficiency in Microsoft Office, including document creation in Word, data analysis in Excel, and presentation design in PowerPoint.

5. Skillfully operate mobile devices for communication, scheduling, and enhancing productivity.

6. Manage tasks effectively on a laptop, organize files systematically, and switch between apps seamlessly to ensure smooth workflow.

7. Communicate fluently in English, both verbally and in writing.

Perks

Certificate Flexible work hours 5 days a week Job offer
Additional information

Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 200000 to 400000 /year

Number of openings

2

About First Rain

First Rain is a leading global design & technology company agency with clients that include Samsung, Panasonic, Hyundai, Siemens, Bosch, LG, and much more. Headquartered in Mumbai, India, First Rain operates across India, America, Europe, South Africa & the Middle East.
Activity on Internshala
Hiring since November 2016
49 opportunities posted
13 candidates hired
Get govt-approved certification
Build your CV with our
Certification Courses
4- 8 weeks
600k+ learners
Explore Courses