1. Develop ORM (Online Reputation Management) solutions and communication ideas
2. Oversee ORM copy direction
3. Identify and flag potential crises
4. Manage crises effectively (requires tool knowledge and ORM expertise)
5. Handle multiple ORM responses
6. Spot trends in online reputation and feedback
7. Identify opportunities for proactive ORM (including appreciation, suggestions, feedback, inquiries, and complaints)
8. Create live ORM copy
9. Update and maintain canned ORM responses (playbook) in both English and Hindi
Skill(s) required
Client RelationshipCopywritingSocial Media Marketing
We are dedicated to telling compelling stories about brands not just showcasing success, but also building long-term relationships with consumers.
Based in Delhi and Gurugram, we've been around for over three decades, crafting exceptional narratives through TV commercials, social media, influencer content, websites, outdoor media, 3D design, packaging, catalogs, and more. We pride ourselves on finding innovative ways to share these stories, using the most relevant platforms to amplify them.
At our core, we live to tell great stories and are always looking for like-minded individuals to join us. Here's to being passion-forward.