1. CRM Management and Reporting:
- Generate, analyze, and manage CRM reports to monitor key performance indicators, customer interactions, and engagement levels.
- Ensure CRM data is accurately maintained and up-to-date, facilitating efficient communication and follow-ups.
2. Sales Data Analysis and Reporting:
- Prepared and managed comprehensive sales reports, providing insights into trends, performance metrics, and revenue tracking.
- Coordinate with the sales team to analyze data related to targets, lead conversion rates, and sales activities.
3. Database Management:
- Maintain and update databases with accurate information, ensuring data integrity across all platforms.
- Implement regular data audits to ensure the accuracy and completeness of information.
4. Performance Dashboards and KPI Tracking:
- Develop, monitor, and update performance dashboards, giving management a clear view of key operational metrics and business health.
- Track and report on various KPIs, generating actionable insights that support strategic initiatives.
5. Data Automation and Process Improvement:
- Identify opportunities to automate data reporting and streamline processes for greater efficiency.
- Collaborate with IT and other departments to enhance the data management process and resolve any technical issues.
6. Monthly, Quarterly, and Ad-Hoc Reporting:
- Prepare monthly and quarterly business reports, as well as ad-hoc analyses as management requests.
- Support cross-functional teams by providing relevant data insights for projects and campaigns.
7. Support Business Forecasting and Planning:
- Assist in forecasting and planning by providing historical data trends and projections.
- Coordinate with finance and strategy teams to support budgeting and planning initiatives.
8. Documentation and Training:
- Document reporting procedures and provide training to team members on data management and reporting best practices.
- Maintain accurate records and documentation to ensure data availability and reliability.
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)
UFaber is an online marketplace where students learn in an ecosystem of world-class experts, live classes, webinars, self-paced courses, and blended learning programs. We are now kick-starting a unique program through which we are going to provide a sea of free courses curated from the best resources available worldwide. We envision it as a revolutionary move towards truly democratizing education. Ufaber.com is a well-funded EduTech startup, founded by serial entrepreneurs from IIT Bombay, to change the way we learn, in every stage of our life. Technology has changed almost every aspect of our lives, but the way we learn is still the same. We are trying to change that.
