Good Knowledge of Insurance processing (US)
Good Reading Comprehension i.e. ability to read text, understand its meaning, and process it
Has prior experience in back-office operations
Should meet the daily production target defined in the process
Flexible for Shift rotations and 5 days a week working if required should support on weekends (Saturday and Sunday). No Indian Holiday’s
Should be able to perform multiple processes
Good written & verbal English communication skills
Excellent comprehension of written English, documents
Excellent Verbal & Written communication with a neutral accent.
Must have prior experience in international calling, preferably US.
Domain expert in insurance-USA.
Computer skills – Windows OS, MS Office 2003, Image Applications, Etc.
Should understand customer Quality & productivity expectations
Quick learner and adapts to changes quickly
Good Typing Skills (30/35 words per minute)
Qualification – Essential Graduate/Undergraduate
Experience Minimum 6-12 Months experience in a BPO, Banking Process, Mortgage/Insurance
Annual CTC: ₹ 4,50,000 /year
OR