1. Build expert, dynamic knowledge of the company's products and services.
2. Conduct research with available resources to satisfy customer inquiries.
3. Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships.
4. Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties.
5. Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell.
6. Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review.
Skill(s) required
English Proficiency (Spoken)Hindi Proficiency (Spoken)Kannada Proficiency (Spoken)
Lustral water aims to address water-related pain points by creating an AI-enabled intelligent smart water purifier with IOT + UF + UV + mineralizer. It is a truly unique product that helps you track the TDS and PH score, filtration candle quality, auto water spillage detection, and AI-enabled prediction on drinking and cooking with minimum water.