1. Handling inbound calls, mainly user complaints transferred from all sites
2. Verifying the complaints from different departments and addressing/resolving it
3. Escalating complaints to the concerned team/manager
4. Making reports and submitting it to the reporting manager on a daily basis
5. Working on data entry into the system
Who can apply:
1. Excellent communication skills
2. Conversant in any south language (Tamil, Telugu & Kannada)
Justdial is India's no. 1 local search engine that has much more to offer than what meets the eye. With more than 25 verticals on the website, the organization that was established in 1996 as a phone-based local directory, today caters to offer services which include bills & recharge, booking a table, booking a cab, booking movie tickets, deals & offers, flight tickets, events, ordering groceries, ordering food, ordering flowers and many more. At a time when 'work smart' is the daily mantra, Justdial's services aimed at simplifying day-to-day tasks are available at the click of a button. These services are available on the web, app, and WAP.
With offices across 11 cities in India, the organization has a team of more than 12,000 employees and has a database of approximately 30 million listings as of September 30, 2020. The services being available in all the major cities, Justdial truly is a one-stop-shop making available 'anything, anytime, anywhere'.
