University Program Counselor Job

Key responsibilities:

1. Make a targeted number of outbound calls to prospective students and parents based on the daily call list.
2. Answer incoming inquiries about university programs, admission processes, and other related information.
3. Provide detailed counselling to potential students about programs, fees, scholarships, and career opportunities.
4. Maintain regular follow-up with leads to guide them through the decision-making process.
5. Update and maintain accurate records of leads, inquiries, and follow-up details in the CRM system.
6. Track daily, weekly, and monthly lead progress and share reports with the team.
7. Proactively handle queries, doubts, and objections from prospective students or their parents.

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