Telecaller Fresher Job

Key responsibilities:

1. Calling existing and potential customers to persuade them to purchase company
products and services.
2. Accurately recording details of customers queries and purchase orders.
3. Processing all customer requirements accordingly.
4. Generating promising leads for the outside sales team to pursue.
5. Managing customer accounts by ensuring that existing customers remain
satisfied with company products and services.
6. Developing and sustaining solid relationships with customers to encourage repeat
business.
7. Using sales scripts proffered by the company to drive sales and respond to
customer rejections.
8. Developing in-depth knowledge of customer products and services to make
suitable recommendations based on customers' needs and preferences.
9. Continually meeting or exceeding daily and monthly targets with respect to call
volume and sales.

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