As a 'Technical Support Executive' at Codecraft IT Solutions, you will play a crucial role in ensuring the smooth functioning of our network security systems. Your expertise in computer networks and strong command over spoken and written English will be essential in providing top-notch technical support to our clients.
Key Responsibilities:
1. Provide timely and effective technical support to clients regarding network security issues.
2. Troubleshoot and resolve network security problems using your in-depth knowledge of computer networks.
3. Communicate with clients professionally and clearly to understand their technical issues.
4. Collaborate with the IT team to implement and maintain network security measures.
5. Stay updated on the latest trends and developments in network security technology.
6. Document technical issues and solutions accurately for future reference.
7. Ensure customer satisfaction by delivering exceptional technical support services.
If you are passionate about network security, possess excellent communication skills, and have a strong grasp of computer networks, we invite you to join our dynamic team at Codecraft IT Solutions. Your expertise will be instrumental in maintaining the security and integrity of our systems.
1. Candidates with minimum 1 years of experience.
2. Those who are from or open to relocate to Chandigarh, Mohali and neighboring cities
Annual CTC: ₹ 2,00,000 - 3,50,000 /year
Codecraft IT Solutions is a branding, web design, and SEO agency that elevates brands with distinct identities and stunning websites.
Services offered:
1. Branding: Crafting unique brand images
2. Web design: User-friendly and aesthetic sites
3. SEO-focused marketing: Boosting online visibility and search rankings
4. WordPress expertise: Custom designs and ongoing support
5. Partner for success: We merge creativity with strategy to enhance your digital footprint