Education - 1. B.E./B.Tech/MCA in Computer Science
Experience - 3 to 5 Years of Experience in IBM/EMC and Other Storage products
Skills Required:
1. Aptitude towards problem solving and troubleshooting skills on Storage, SAN/NAS connectivity, backup software, Virtualization including log analysis.
2. Excellent product knowledge and troubleshooting skills on IBM/EMC/HPE and Unified/NAS products
3. Knowledge on Replication technlogy/DR/hyperswap
4. Operating systems and Networking
5. Good understanding and basic troubleshooting knowledge on Storage Area Networks
6. Experience in Unix/Linux
8. Experience on Virtualization
9. Experience in IBM ESS 5k/Flash 91XX/Cisco MDS 91xx/PMAX/VMAX/Isilon/DS8k
10. Excellent verbal and written communication skills
11. Leadership skills in working with cross technology platforms.
12. Experience in troubleshooting in a technical environment
13. Excellent analytical and problem-solving skills
14. Software and hardware knowledge of computing and storage
Preferred Skills:
1. Knowledge of Remote Support and Remote monitoring processes and concepts
2. Tools Knowledge on HP SM
3. ITIL Certified.
4. Experience in Unix/Linux,
5. Exposure on Virtualization.