Social Insights Analyst Job

Key responsibilities:

1. Mine and annotate data to identify patterns and correlations among the various social media data points
2. Design, create, and deliver data reports with minimal supervision
3. Work on ad-hoc reports that focus on emerging social media topics and incrementally add value
4. Develop and maintain clear and organized deliverables on a daily basis
5. Successfully meet or exceed targets, working within defined deadlines

Qualifications:

1. Experience in annotating/tagging social media content and identifying key trends across various social media channels like Twitter, Reddit, Forums, Facebook, etc.
2. Hands-on experience in writing boolean queries to fetch social media data from third-party tools like Sprinklr, Talkwalker, Brandwatch, etc.
3. Excellent English reading, comprehension, and active listening skills with the ability to understand social nuances
4. Proficient in MS Excel and creating presentations
5. Exceptional communication and collaboration skills
6. Ability to independently navigate systems and tools
7. Demonstrates flexibility and adaptability to changing workflows and responsibilities
8. Excel at working independently to make timely decisions and take appropriate actions
9. Strong analytical, and problem-solving skills, and an aptitude for learning quickly

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