Technical Support Specialist Job (Remote)

Technical Support Specialist

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 7,00,000 - 10,00,000 ₹ 7,00,000 - 10,00,000 /year
Experience
4-6 years
4-6 years experience
Apply By
14 Nov' 24
Posted 5 days ago
Job

About the job

Position: Technical Support Specialist
Location: Remote (Reports to Los Angeles, CA)
Shift: 12 AM to 9 AM
Budget: Up to 10 LPA
Experience: 3-5 years (Experience with Blogic Systems POS platform is a plus)
Key Responsibilities:
Provide hardware support (Laptops, Desktops, Printers, Servers) and software troubleshooting.
Deliver technical support via phone and email with one-call resolution.
Document and track all customer interactions in our CRM system.
Troubleshoot networking issues (TCP/IP, DHCP, routers, switches).
Collaborate to identify and report product improvement needs.

Who can apply

1. Candidates with minimum 4 years of experience.

Salary

Annual CTC: ₹ 7,00,000 - 10,00,000 /year

Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
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