Remote Customer Support Associate (SaaS Company) Job at Creatiwise
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Actively hiring

Customer Support Associate (SaaS Company)


Work from home

Start date
Starts Immediately
₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year
0-2 years
0-2 years experience
Apply By
7 Oct' 23
Posted 3 weeks ago
263 applicants
About Creatiwise
We are Creatiwise, a design and branding agency with partners worldwide. We design thoughtful digital experiences and beautiful brand aesthetics.
Activity on Internshala
Hiring since October 2019
518 opportunities posted
129 candidates hired
About the job
We are seeking a Support Agent for our SaaS company to provide live chat support. The candidate will be working from our office and must have a good command of the English language. We are looking for candidates with an IT or computer science background and a technical aptitude.

Key responsibilities:

1. Handle live chat support between 12 pm to 9 pm from the office
2. Handle live chat support for a technical SaaS product
3. Resolve customers' email queries
4. Take a product demo over an audio call

Who can apply:

1. Good command of English
2. IT or client servicing background
3. Technical aptitude
4. Candidates with a technical background in IT, CS, engineering, etc., are preferred
Skill(s) required
American English British English English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Number of openings

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