Customer Service Social Media Representative Fresher Job (Remote)

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Customer Service Social Media Representative

Arcatron Mobility Private Limited

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,50,000 - 3,00,000 ₹ 2,50,000 - 3,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
30 Apr' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Monitor social media channels (Facebook, Instagram, etc.) for customer inquiries and complaints
2. Respond to customer inquiries and complaints in a timely and professional manner
3. Provide accurate and complete information to customers
4. Escalate issues to the appropriate team members when necessary
5. Track and document customer interactions and feedback
6. Collaborate with the customer service and marketing teams to improve the customer experience
7. Stay up-to-date with social media trends and best practices
8. Provide feedback to the team on ways to improve the social media customer service process
9. Talk to customers and resolve issues

Note: Flexible working hours/9 hours shift/12-9 preferably.

Skill(s) required

Social Media Marketing
Salary

Annual CTC: ₹ 2,50,000 - 3,00,000 /year

Number of openings

1

About Arcatron Mobility Private Limited

Arcatron Mobility Private Limited is making innovative devices for improving the lives of the elderly and the mobility impaired. We focus on uniquely solving unmet needs. Our mission is to 'use technology to empower our focus for consumers to lead a more active and safer lifestyle'.
Activity on Internshala
Hiring since March 2023
114 opportunities posted
4 candidates hired
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