1. Convince or negotiate with customers on DM through social media websites
2. Reply to customers' queries and solve all sorts of queries related to products, shipping information, providing the tracking number, etc.
3. Build contacts with potential clients to increase sales
4. Keep the prospective client's database updated
5. Handle customers over calls, email, and through other streams
6. Pack all the orders & generating a tracking number
7. Follow up on the leads generated through various sources
8. Identify customer needs, clarify information, research every issue, and provide solutions and alternatives
1. Those who are from or open to relocate to Pune and neighboring cities
Other requirements
6 months of work experience
Salary
Duration: 6 months
Salary during probation: ₹15,000 /month
After probation:
Annual CTC: ₹ 2,00,000 /year
Number of openings
1
About EcoVcraft (Fashiana Craft LLP)
EcoVcraft is derived from two words eco and craft. Eco stands for eco-friendly. V stands for we people, who work to bring the most beautiful, sustainable & thoughtful fashion to your doorsteps. Craft stands for intricately handcrafted bags, hence the name EcoVcraft. Our name summarizes our intent and philosophy. We are a manufacturer and exporter of women's & men's clothing, accessories, bags, home decor & many eco-friendly products (masks, loofah, brush, etc.).