We are seeking a dynamic and organized operations executive to oversee our daily operations and ensure smooth order fulfillment. The ideal candidate will be responsible for a wide range of tasks, including order processing, inventory management, and customer service.
Key Responsibilities:
1. Order processing: Efficiently process daily orders, ensuring accuracy and timeliness.
2. Inventory management: Maintain optimal stock levels and track inventory movements.
3. Courier coordination: Monitor courier pickups, delayed orders, and returns.
4. Dashboard management: Keep a close eye on the order dashboard to identify and resolve issues.
5. Operational reporting: Generate daily reports on operational activities and performance metrics.
6. Customer service: Address customer inquiries and resolve issues related to orders and deliveries.
7. Delivery challan preparation: Create accurate delivery challans for shipments.
8. Team collaboration: Collaborate with the e-commerce manager to align operations with business goals.
1. Candidates with minimum 1 years of experience.
1. Proven experience in operations or logistics.
2. Strong organizational and time management skills.
3. Proficiency in MS Office, especially Excel.
4. Excellent communication and problem-solving skills.
5. Attention to detail and ability to multitask.
6. If you are a highly motivated individual with a passion for operations, we encourage you to apply.
Annual CTC: ₹ 2,00,000 - 2,10,000 /year
Fernweh is a luxuriously essential brand based out of Kolkata. With the passion to be innovative, we aim at the highest level of creativity to exceed our customer's expectations. Each Fernweh product has been designed using the finest palette of ingredients to provide the best quality and experience.