Inbound Calls Executive Job in Koramangala at Breakout
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Inbound Calls Executive



Start date
Starts Immediately
₹ 2,25,000 - 2,64,000 ₹ 2,25,000 - 2,64,000 /year
0-2 years
0-2 years experience
Apply By
22 Jun' 23
Posted 3 weeks ago
About Breakout
Breakout is Bangalore's first and only interactive and immersive real-life escape game. As a team, you are on a mission, where you are locked in a small room filled with interesting, brain-tickling puzzles, and mysteries that test your on-your-feet thinking, reasoning capabilities, and your ability to 'jugaad'. Escape the room in 60-quick minutes, else, you shall be trapped there for all eternity.
Activity on Internshala
Hiring since October 2015
459 opportunities posted
259 candidates hired
About the job
Key responsibilities:

1. Handle customer calls, messages, and customer requests and answer queries
2. Manage bookings/reservations for potential customers through leads generated through various sources - phone calls, emails, chat messenger, WhatsApp messenger, and alike
3. Use basic sales techniques to understand customers' needs and suggest appropriate games/party packages and convert the leads
4. Engage in active listening with callers, confirming or clarifying information using the right questions as needed
5. Understand when to escalate an issue or concern or pass on a lead to the concerned person
6. Maintain records of the conversations with the customer and analyze the data and submit timely reports on performance, targets, and customer queries

Skills & Requirements:

1. Energetic person who loves talking to people and comes with a persistent mindset toward completing tasks
Skill(s) required
Client Relationship English Proficiency (Spoken) Report Writing Sales
Duration: 6 months
Salary during probation: ₹18,000 - 20,000 /month
After probation:

Annual CTC: ₹ 2,25,000 - 2,64,000 /year

Annual CTC breakup:

1. Fixed component: 90%

2. Variable component: 10%

Informal dress code
Number of openings

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