Customer Care Executive Fresher Job (Part time/Remote)

As a 'Customer Care Executive' at Flexisoft Solutions, you will play a crucial role in ensuring customer satisfaction and loyalty through excellent client interaction. Your primary responsibility will be to provide timely and accurate responses to customer inquiries and concerns, while also building strong relationships with clients to understand their needs and preferences.

Key Responsibilities:

1. Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.
2. Provide technical support and guidance to customers experiencing issues with our products or services.
3. Work closely with the sales team to identify opportunities for upselling and cross-selling to existing clients.
4. Maintain accurate and detailed records of all customer interactions and transactions.
5. Collaborate with internal teams to address customer feedback and improve overall customer experience.
6. Stay up-to-date on product knowledge and industry trends to better assist customers.
7. Proactively reach out to customers for feedback and follow-up to ensure their satisfaction with our services.

If you are a proactive and customer-focused individual with strong communication skills and a passion for delivering exceptional service, we would love to hear from you. Join our team at Flexisoft Solutions and be a part of a company that values its customers and employees alike.

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