1. Overseeing inventory management, including stock levels, replenishment, and forecasting
2. Managing logistics, including shipping, returns, and fulfillment processes
3. Optimizing supply chain efficiency and vendor relationships to ensure timely delivery and cost-effectiveness
4. Implementing and maintaining efficient order processing systems and workflows
5. Monitoring and analyzing key performance indicators (KPIs) related to operations, such as order fulfillment rates and inventory turnover
6. Collaborating with other departments, such as marketing and finance, to ensure alignment and support overall business goals; identifying areas for process improvement and implementing solutions to enhance operational efficiency
7. Handling customer inquiries and issues related to operations, ensuring a high level of customer satisfaction
8. Managing a team of operations staff, including hiring, training, and performance management
9. Staying informed about industry trends and best practices in e-commerce operations to drive continuous improvement
The Saffron Saga takes pride in offering a wide range of products that are not just stylish and sustainable but those that suit every woman because they believe that 'every BODY is beautiful'. Our product line includes women's apparel ranging from handcrafted and artistic blouses to loungewear to nighties, dresses, sarees, home, bath linen, and more - all carefully curated to meet the highest standards of quality, craftsmanship, and ethics. We collaborate with talented artisans and designers who share our vision for sustainability, ensuring that each product tells a story of mindful production and conscious consumption.
