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Junior Travel & Tourism Specialist Fresher Job

Actively hiring

Junior Travel & Tourism Specialist

On The Globe

Mumbai

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,50,000 - 3,50,000 ₹ 2,50,000 - 3,50,000 /year

Experience

0-2 years

0-2 years experience

Apply By

9 Jan' 25

Posted 2 weeks ago

Fresher Job

51 applicants

About the job

Key responsibilities:

1. Manage domestic and international air ticket bookings using the Riya, TBO, MMT or using GDS systems like Sabre, Galileo, Amadeus, etc.
2. Consult with clients to understand their vacation preferences, requirements, and budgets
3. Recommend personalized vacation packages (domestic and international) tailored to client needs
4. Design and organize complete travel itineraries, including flights, hotels, activities, and ground transportation
5. Provide accurate and up-to-date travel information, including visa requirements, local attractions, and travel advisories
6. Assist clients in obtaining necessary travel documentation, including visas and travel insurance
7. Ensure all paperwork is completed and processed within deadlines
Coordinate with hotels, airlines, transport companies, and other vendors to secure the best rates and services
8. Negotiate with suppliers to offer clients competitive pricing and value-added services
9. Handle customer queries and provide after-sales support to ensure a smooth travel experience
10. Resolve any travel-related issues during and after the trip
11. Follow up with clients post-trip for feedback and foster client retention
12. Meet monthly sales targets by converting inquiries into confirmed bookings
13. Develop and maintain a pipeline of leads and referrals through excellent customer service
14. Stay updated on current travel trends, new destinations, and offers to provide clients with the best possible advice and services
15. Stay informed about any changes in travel regulations, including COVID-19 guidelines

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Holiday Package Design Travel Itinerary Making

Earn certifications in these skills

Learn Business Communication

Learn Digital Marketing

Learn Business Analytics

Learn Photography

Who can apply

1. Those who are from or open to relocate to Mumbai and neighboring cities

Other requirements

1. Graduate in any discipline (mandatory)

2. IATA qualified/any other relevant Travel and Tourism qualification would also be an advantage

3. Freshers or candidates with up to 2 years of experience in the travel, hospitality, or customer service industries are welcome

4. Anyone who has worked in the field of Air Ticketing in any type of organization is welcome to apply. Knowledge of some GDS like Galileo / Amadeus, etc. is a preferred but not compulsory

5. Strong interpersonal and communication skills, fluent in Marathi, Hindi, and English

6. Customer-centric approach with a focus on building strong client relationships

7. Ability to plan and organize multiple travel packages simultaneously

8. Strong negotiation skills to secure the best deals from vendors

9. Sales-oriented mindset with the ability to achieve targets

10. Familiarity with CRM and booking software is a plus

11. Problem-solving ability to handle customer concerns effectively

12. Passionate about travel and providing excellent customer experiences

13. Detail-oriented with strong organizational skills

14. Flexible and adaptable to a fast-paced work environment

15. Willingness to learn and stay updated with travel industry trends

Salary

Probation:

Duration: 3 months

Salary during probation: ₹10,000 - 15,000 /month (only for freshers)

After probation:

Annual CTC: ₹ 2,50,000 - 3,50,000 /year

Perks

Informal dress code

Number of openings

About On The Globe

On The Globe offers travel agency services. We are based in Mumbai and we offer a variety of travel packages for companies, individuals, and groups, to suit every travel budget, including Tailor-made domestic and international tour packages, air travel booking, hotel booking, honeymoon tours, and group tours.

Activity on Internshala

Hiring since February 2022

2 opportunities posted