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Junior Operations Executive Fresher Job

Junior Operations Executive

Abaven EduTech Private Limited

Mumbai

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 ₹ 2,00,000 /year

Experience

0-1 years

0-1 years experience

Apply By

3 Jan' 25

Posted 2 weeks ago

Fresher Job

8 applicants

About the job

Key responsibilities:

1. Respond to customer inquiries through various communication channels, providing accurate information and resolving issues promptly
2. Collaborate with the operations team to process and track customer orders, ensuring timely and accurate fulfillment
3. Maintain and update customer databases with accurate information and generate reports on key performance indicators
4. Assist in analyzing data to identify trends and areas for improvement in customer service and operations workflows
5. Identify opportunities for process optimization and efficiency within customer service and operations
6. Collaborate with cross-functional teams, including marketing and sales, to ensure seamless communication and information flow
7. Participate in team meetings and contribute ideas to enhance overall company performance.

Skill(s) required

Effective Communication English Proficiency (Spoken) MS-Excel MS-Office Time Management

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Other requirements

1. Graduates in any stream

2. Strong attention to detail and excellent organizational skills

3. Proficient in computer operations

4. Strong verbal and written communication skills

5. Ability to handle customer inquiries in a friendly and professional manner

6. Reliable and punctual, with a strong work ethic

7. Comfortable working with physical documents and maintaining filing systems

8. Previous experience in data entry, customer support, or related roles

9. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)

10. Adaptability to a fast-paced, dynamic work environment

11. Ability to multitask and prioritize in a fast-paced environment

Salary

Probation:

Duration: 6 months

Salary during probation: ₹10,000 /month (only for freshers)

After probation:

Annual CTC: ₹ 2,00,000 /year

Perks

5 days a week

Number of openings

About Abaven EduTech Private Limited

Abaven is the EdTech industry's first unified technology platform that coaches students in acquiring sector-based competencies, helps them build their professional profiles, and guides them to achieve their aspirational employment. Professionals from the corporate sector have created this unique and meaningful technology-enabled mentoring program. A lifetime mentor for upscaling your professional career!

Activity on Internshala

Hiring since December 2021

29 opportunities posted

1 candidate hired