1. Promotion and sales:
Promote and sell memberships to potential new clients (walk-ins/trials).
Achieve targets by driving conversions.
Upsell additional services or memberships.
2. Record keeping:
Maintain a record of every interaction with new users.
Enter all customer and walk-in details into internal tools.
3. Center management:
Manage center operations, including timely opening and closing.
Ensure inventory management for essentials (first-aid, stationery, water, towels).
Handle inventory stocking and re-ordering.
Class and Workout Management:
4. Manage classes and workouts.
Ensure punctuality of trainers and classes.
Address issues related to attendance, equipment, and space availability.
5. Customer interaction:
Interact with walk-ins and prospective clients.
Improve member attendance through engagement and creating a welcoming atmosphere.
Handle customer feedback and troubleshooting.
Take feedback from members and partners about classes and document it.
Address issues that affect consumer experience before, during, or after classes.
6. Facility audits:
Conduct daily audits of the center and facility.
Ensure all supplies and essentials are checked and replenished.
Cult.fit is an integrated platform for food, fitness, and meditation. We take a holistic approach towards health and fitness by bringing together all aspects of a healthy lifestyle on a single platform. We offer both online and offline experiences across fitness, nutrition, and mental well-being through its 4 products, i.e., cult.fit, eat.fit, mind.fit & care.fit.
With the aim to make fitness fun and easy, cult.fit gives workouts a whole new meaning with a range of trainer-led, group workout classes. Eat.fit makes healthy eating easy & affordable. Every eat.fit meal is cooked fresh with the best ingredients and is calorie counted and delivered to your doorstep. Care.fit is a state-of-the-art medical and diagnostic center that offers doctor consultations and clinical expertise to help in providing care for common illnesses and complex issues.
