As a customer support executive at Proven Path Consultancy, you will play a crucial role in providing exceptional customer service to our clients. Your primary responsibility will be to ensure client satisfaction through effective communication and problem-solving skills.
Key responsibilities:
1. Respond to client inquiries and provide accurate information about our services and offerings.
2. Assist clients with any issues or concerns they may have, resolving them in a timely and professional manner.
3. Maintain a high level of English proficiency in both spoken and written communication to effectively engage with clients.
4. Collaborate with the sales and marketing teams to promote our services and attract new clients.
5. Keep detailed records of client interactions and transactions for future reference.
6. Proactively seek feedback from clients to improve our services and enhance the overall customer experience.
7. Stay up-to-date on industry trends and developments to better assist clients and address their needs effectively.
If you are a proactive and customer-focused individual with strong communication skills, we invite you to join our team and make a positive impact on our clients' experience with Proven Path Consultancy.
1. Graduation required.
2. English proficiency is a must.
Annual CTC: ₹ 2,00,000 - 2,40,000 /year
At Proven Path, we specialize in providing expert guidance and solutions to individuals and businesses seeking to navigate their way to success. With a team of seasoned professionals and a wealth of experience across various industries, we offer comprehensive consulting services tailored to your unique needs.