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Customer Service Executive Fresher Job

Customer Service Executive
Edria Services Private Limited

Kolkata

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year
Experience
0 year(s)
0 year(s) experience
Apply By
28 Mar' 25
Posted 1 week ago
Fresher Job
18 applicants

About the job

Key responsibilities:

1. Handle inbound customer queries and provide accurate resolutions.
2. Maintain customer records and update service requests in the system.
3. Communicate effectively with customers to ensure a positive experience.
4. Collaborate with internal teams to resolve customer concerns efficiently.
Earn certifications in these skills
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Skill(s) required

English Proficiency (Spoken)
Earn certifications in these skills
Learn Business Communication
Learn Digital Marketing
Learn Business Analytics

Who can apply

1. Candidates who are from Kolkata

Other requirements

1. Must have strong English communication skills (spoken).

2. Willingness to work night shifts (US Shift).

3. Preference for female candidates.

4. Freshers are welcome; training will be provided.

5. Inbound voice process role with no sales, only service.

Salary
Duration: 6 months
Salary during probation: ₹13,000 - 20,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Perks

5 days a week

Number of openings

4

About Edria Services Private Limited

Edria Services is a multi-service provider company. Our services include tax & finance consulting, HR consulting, and IT & ITES solutions.
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