As a Customer Service Executive at Jaipur Global Services, you will have the opportunity to showcase your English proficiency both spoken and written, along with your skills in MS-Excel and MS-Office. Join our dynamic team and be a part of a company that values exceptional customer service and teamwork.
1. Provide excellent customer service via phone, email, and chat
2. Assist customers with inquiries, concerns, and escalations
3. Maintain accurate records of customer interactions and transactions in MS-Excel
4. Collaborate with other departments to ensure customer satisfaction
5. Utilize MS-Office tools to streamline processes and improve efficiency
6. Identify and recommend solutions to improve customer service experience
7. Stay up-to-date on product knowledge and company policies to better assist customers
If you are a skilled communicator with a passion for helping others, apply now to join our team and take your career to new heights at Jaipur Global Services.
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)MS-ExcelMS-Office
Jaipur Global Services is a certified global e-commerce consulting partner for technology, marketing, planning, and execution of e-commerce solutions. We are an ISO 9001:2015 certified company offering 360-degree solutions to online sellers. We provide assistance in developing and designing a healthy and functional web infrastructure to accelerate the online seller's market presence. We do everything that triggers growth and maximizes the return on investment of our clients (online sellers). With an enthusiastic team of experts and professionals who have the best-applied knowledge, experience, and updates, we streamline processes that ensure best practices across the complete business development process.
