Customer Relationship Management (CRM) Fresher Job

JOB DESCRIPTION - AFSTAND EDUCATION

Profile
Customer Relationship Management (CRM) Associate

Reporting To
Reporting Manager

About Afstand
Afstand Education is an organic startup career consulting company. Afstand educational offers varied choices of Management programs for working as well as for non-working professionals.
Our education provides a promising career assistance thus makes sure the students, who can be working professionals, entrepreneurs, or graduates; are blending into the sector.

Why Afstand?
At Afstand Education you will get a chance to see the latest and coming future of online blend with education and to explore your capabilities in regards to sales at fullest.
Come help us build a better future not only for the aspiration customers but to build and regain our own.

Qualification
Any Graduates and Post Graduates

Experience
0 2 years

Location
Gurugram

Language
English, Hindi and local language

Key Responsibility
Build long-term relationships with clients and customers
Work quickly to address and resolve customer issues
Create strategies and work with clients to boost their brand
Help promote and maintain a positive company and university image
Encourage good customer service practices
Generate as many References as possible from Enrolled database, and assist them in applying to various universities.
Reference generation, post sale query, need to take follow up
Intuitive to customers needs
Strong communication and interpersonal skills and the ability to build and maintain relationships
Strategic thinker and ability to analyze and solve problems quickly
Ability to work well with others and lead a team
Attentive to detail and organized
Must be self-motivated, flexible to work

Key Skills
Intuitive to customers needs
Strong communication and interpersonal skills and the ability to build and maintain relationships
Strategic thinker and ability to analyze and solve problems quickly
Ability to work well with others and lead a team
Attentive to detail and organized
Must be self-motivated, flexible to work

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.