Are you a great communicator with excellent English proficiency (both spoken and written) in American English? Do you thrive in a fast-paced environment and enjoy helping others? Join our team at Techeir/Konseptrix Analytics Private Limited as a chat support specialist for our non-voice process!
Key responsibilities:
1. Provide exceptional customer service through chat support, helping users with any inquiries or issues they may have.
2. Communicate effectively and professionally with customers, resolving their concerns and ensuring their satisfaction.
3. Utilize your English proficiency to accurately convey information and assist customers in a clear and concise manner.
4. Collaborate with team members to ensure consistent and high-quality support across all channels.
5. Stay up-to-date on product knowledge and information to better assist customers with their needs.
6. Maintain a positive attitude and approach each interaction with empathy and understanding.
7. Meet performance goals and metrics to ensure productivity and customer satisfaction.
If you are a customer-focused individual with strong English language skills and a passion for helping others, we want to hear from you! Apply now to join our dynamic team and make a difference in the lives of our customers.
Annual CTC: ₹ 2,00,000 - 4,00,000 /year
Empowering the future of technology learning. Welcome to Techeir, where we strive to empower people with the knowledge and skills needed to succeed in the rapidly evolving world of technology. With our cutting-edge learning platform, we provide individuals and businesses with access to the latest information, resources, and tools to stay ahead of the game.
Our platform offers a wide range of courses and resources designed to cater to both tech enthusiasts and professionals. Whether you're looking to expand your knowledge and skills, or to take your career to the next level, Techeir has everything you need to succeed. Our mission is to make technology education accessible to everyone, regardless of background or experience. With our expert instructors, engaging content, and interactive learning experiences, we aim to provide the best possible learning experience for our users.
