Associate Telecaller Fresher Job

Actively hiring
Associate Telecaller

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-1 years
0-1 years experience
Apply By
19 Jan' 25
Posted 1 day ago
Fresher Job

About the job

We are looking for a call center representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Key Responsibilities:

1. Managing large amounts of inbound and outbound calls in a timely manner
2. Following call center scripts when handling different topicsIdentifying customers' needs, clarify information, research every issue and providing solutions

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel
Earn certifications in these skills

Other requirements

1. Any graduate

Salary
Duration: 15 days
Salary during probation: ₹20,000 - 25,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Perks

Informal dress code

Number of openings

5

About NSEIT Limited

NSEIT Limited, with an employee strength of 1,000+ people, is a fully owned subsidiary of the National Stock Exchange India Limited, which is the third-largest stock exchange in the world. It is one of India's leading organizations in software services for the BFSI sector and also provides end-to-end online examination services for its clients, apart from cyber security, testing, and infrastructure services.

Incorporated in 1999, it is today one of India's largest service providers in online examination services. Its integrative approach, leveraging expertise in software development, cyber security, IMS, and more, has given it an edge over its peers while delivering a superior experience to its customers.

NSEIT's wide reach, with branch offices spanning 228 cities across India, also gives it the unique advantage of owning the country's largest network of test centres. NSEIT's quality certifications include CMMI Level 5, ISO 27001, ISO 20000, ISO 9001, STQC, and CERT-IN.
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