Customer Support Fresher Job

Key responsibilities:

1. Manage availability and verification of materials and prepare necessary documents
2. Supervise internal and external audits to maintain quality and resolve issues
3. Contribute during inspection visits with quality and regulatory managers
4. Oversee accuracy and promptness of legal documents and help in approving protocols
5. Coordinate with legal officials to execute the disclosure and resolve sales and legal issues promptly
6. Assign appropriate strategies to personnel and oversee deliverables
7. Delegate documentation and assist in assessment and delivery
8. Manage documentation regarding technical, resourcing, and policy enforcement tasks
9. Mentor, coordinate, and guide writers and editors and authorize layouts of documentation
10. Develop easily comprehendible and successful documents using Excel sheets
11. Perform multiple drafting tasks such as writing, proofing, formatting, and maintaining varied kinds of documentation for serving varied customers
12. Coordinate with different departments to achieve end results, convey these to management, and develop new documentation and distribution ideas and thought processes
13. Ensure compliance with documentation needs through client and research collaboration, assign resources, and update management on projects
14. Generate agreements and various documentation-related paperwork
15. Update the client sheet
16. Generate process-related material and reports
17. Handle walk-in clients
18. Handle calls/WhatsApp/texts/emails
19. Complete the assigned work
20. Handle client queries in the mail and on calls

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