Customer Service Executive Job

As a 'Customer Service Executive' at PolicyBazaar.com, you will have the opportunity to showcase your excellent communication skills, sales acumen, and proficiency in spoken English. Your role will involve interacting with customers to provide assistance and solutions while promoting our products and services.

Key responsibilities:

1. Handle incoming customer queries and issues via phone, email, and chat.
2. Provide accurate information on insurance policies and help customers make informed decisions.
3. Upsell and cross-sell relevant products to meet sales targets and increase revenue.
4. Resolve customer complaints in a professional and timely manner to ensure customer satisfaction.
5. Maintain detailed records of customer interactions and transactions.
6. Collaborate with other departments to address customer needs and improve overall customer experience.
7. Stay updated on industry trends and product knowledge to effectively assist customers and drive sales growth.

If you are passionate about customer service, possess strong communication skills, and enjoy working in a fast-paced environment, then this role is perfect for you. Join us at PolicyBazaar.com and be a part of a dynamic team dedicated to helping customers navigate the world of insurance with ease. Apply now and embark on an exciting career journey with us!

10