We are looking for a competitive and trustworthy customer service executive to help us build up our business activities.
Customer service executive responsibilities include discovering and pursuing new sales prospects, negotiating deals, and maintaining customer satisfaction. We'd like to meet you if you have excellent communication skills and feel comfortable contacting potential customers to demonstrate our services and products through email and phone.
Ultimately, you'll help us meet and surpass business expectations and contribute to our company's rapid and sustainable growth.
Key responsibilities:
1. Conduct market research to identify selling possibilities and evaluate customer needs
2. Attend inbound sales communication and provide relevant information to the customers
3. Prepare and deliver appropriate presentations on products and services
4. Negotiate/Close deals and handle complaints or objections
5. Collaborate with team members to achieve better results
6. Gather feedback from customers or prospects and share it with internal teams
Requirements:
1. Proven experience as a customer service executive or relevant role
2. Proficiency in English
3. Excellent knowledge of MS Office
4. Hands-on experience with CRM software is a plus
5. Thorough understanding of marketing and negotiating techniques
6. Fast learner and passion for sales
7. Self-motivated with a results-driven approach
8. Aptitude in delivering attractive presentations
9. 10 + 2 degree
10. The candidate must have good communication skill both in English & Hindi languages
Annual CTC: ₹ 2,20,000 /year
RenTrip is India's largest motorcycle rental company and Pan India tour operator. We connect renters to the people. RenTrip is currently operational in 40+ cities in India with a range of bikes to enable people to have a cost-effective experience of the places.