Customer Service Associate Fresher Job

Key Responsibilities:

1. Building and maintaining profitable relationships with key customers
2. Overseeing the relationship with customers handled by your team
3. Resolving customer complaints quickly and efficiently
4. Keeping customers updated on the latest products in order to increase sales
5. Meeting with managers in the organization to plan strategically
6. Expanding the customer base by upselling and cross-selling
7. Understanding key customer individual needs and addressing these
8. Conducting business reviews using CRM programs
9. Working on knowing your competition and strategizing accordingly

Who can apply:

1. Excellent command of spoken English
2. Willing to work in a dynamic work environment
3. Open to working in a 24X7 rotational shift
4. Can join immediately
5. Passport is mandatory
6. Any graduate - preferably from a non-tech background
7. Fresher or experienced, both can apply
8. Excellent verbal and written communication and customer support skills
9. Should be ready to work in US shifts hours (9 hours where the work window may vary between 6 pm to 6 am (India time))
10. B.Sc, B.Com, and B.A. or diploma holders (12+3 years of education)

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