Customer Relationship Officer Job

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Actively hiring
Customer Relationship Officer

Aliens Group

Hyderabad

Start date
Starts Immediately
CTC (ANNUAL)
₹ 5,00,000 ₹ 5,00,000 /year
Experience
0-5 years
0-5 years experience
Apply By
20 Jun' 23
Posted 3 weeks ago
Job

About the job

Key responsibilities:

1. Monitoring relationships with existing customers and providing an effective sales funnel
2. Optimizing the existing customer database to reach out to prospective customers in future
3. Developing innovative and novel techniques for attracting and onboarding new sets of customers
4. Ensuring timely collections from existing as well as new customers
5. Executing low-hanging collections
6. Assisting in flat shifts, and loan shifts to the customers
7. Working on being the SPOC for all the registrations, procedural work, and handovers to the specific customer and providing them with a warm onboarding experience
8. Ensuring hassle-free cancellations across the board and products by assisting the customers in a time-bound manner
9. Expanding outreach to customers by successfully executing cross-selling initiatives-loyalty programs, up-selling, cross-selling, etc.

Skill(s) required

Client Relationship
Salary

Annual CTC: ₹ 5,00,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 300000 /year

2. Variable pay: ₹ 100000 /year

3. Other incentives: ₹100000 /year

Perks

Free snacks & beverages Cab/Transportation facility

Number of openings

5

About Aliens Group

Aliens Group is a South Indian real estate development company, which constructs tall buildings in India. It was founded in 2004 by Hari Challa. Its projects include Aliens Space Station, a residential skyscraper designed by Andrew Bromberg in Gachibowli, Hyderabad at 120 m. It is currently the fifth tallest building in the city. It also has a group of companies such as Aliens Infra Tech Private Limited and Aliens Developers.
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Hiring since April 2018
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