Customer Relationship Manager (Field) Job

As a 'Customer Relationship Manager (Field)' at Incra Soft Private Limited, you will be responsible for building and maintaining strong relationships with our clients in the Hindi and Telugu-speaking regions. Your proficiency in spoken Hindi, Telugu, and English will be essential in effectively communicating with our diverse customer base.

Key Responsibilities:

1. Serve as the primary point of contact for clients in the field, addressing their inquiries and providing solutions to their concerns.
2. Conduct regular visits to client locations to assess their needs and ensure satisfaction with our products and services.
3. Collaborate with the sales team to identify opportunities for upselling and cross-selling products to existing clients.
4. Gather feedback from clients to continuously improve our offerings and enhance the customer experience.
5. Monitor client accounts and ensure timely payments to maintain strong financial relationships.
6. Keep accurate records of client interactions and update the CRM system with relevant information.
7. Stay up-to-date on industry trends and competitors to offer strategic insights to the management team.

If you are a proactive and results-driven individual with excellent communication skills, join us in nurturing long-lasting relationships with our valued customers. Apply now and be a part of our dynamic team at Incra Soft Private Limited.

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