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Customer Experience Representative Job

Actively hiring

Customer Experience Representative

BookMyShow

Mumbai

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,30,000 ₹ 2,00,000 - 2,30,000 /year

Experience

1-5 years

1-5 years experience

Apply By

20 Oct' 24

Posted 1 week ago

Job

36 applicants

About the job

Key responsibilities:

1. Handling voice or chats from customers
2. Resolving customer queries over the call/ chat process
3. Providing customer satisfaction

Requirements:

1. Excellent communication skills in English
2. Good customer service skills
3. Ready to work in rotational shifts
4. Ready to work on rotational week offs (Saturday and Sunday working)
5. Available to work 6 days in 9 hours shift
6. Experience in voice or chat process

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Learn Business Communication

Who can apply

1. Candidates with minimum 1 years of experience.

Salary

Annual CTC: ₹ 2,00,000 - 2,30,000 /year

Perks

Informal dress code

Number of openings

About BookMyShow

Website

BookMyShow is a young organization where our workplace is an extension of our families back home. Mondays and Fridays have the same effect on us. We value positive vibes, honesty, a sense of judgment, empathy, integrity, and self-motivation. Our prime focus is to deliver our services while keeping our consumers in mind and we always strive to create an awesome experience for all our user's activities.

Activity on Internshala

Hiring since August 2014

620 opportunities posted

184 candidates hired